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Frequently Asked Questions
Why should I outsource my chiropractic billing?
As the leading medial billing service provider over the past 20 years, we understand that chiropractic insurance billing can be both complicated and time-consuming. Outsourcing your chiropractic billing to us eliminates the time, frustration, and expense associated with building and maintaining an in-house billing staff and can increase your profitability by up to 20%. Our end-to-end billing services enable chiropractors to focus on patient care and growing their practice.
Who handles insurance payments and deposits?
We do not receive or handle your payments. All payments will be sent to your office as paper checks or will be directly deposited into your bank account by the payers. The clinic then sends us a copy of all payments and denials, we pull them via ERA’s, and in some cases we pull them from websites like Availity.
What are your rates for billing services?
Our billing rates are extremely affordable and cost just a fraction of maintaining an in-house billing team. Our dedicated team of billers and coders are focused on your financial success. You will notice an increase in your practice revenue by up to 20% and a reduction in costs within a few short months.
What are the responsibilities of our chiropractic office?
Offices using our chiropractic billing services are required to provide our team with all necessary records, information and assistance to enable us to process your insurance claims efficiently and effectively. This includes all copies of all Explanation of Benefits forms received from third-party Payers as well as records of payments received directly from patients.
What makes Telfonix’s billing services different?
Chiropractic and Physical Therapy billing are our only specialties. We have over 20 years of experience in billing and coding for chiropractors and physical therapist. We constantly strive to meet the high-performance goals we have set for ourselves. Plus, we have certified professional coders on staff that work with our billing team to ensure that you get paid for your services. We have a very high ‘first pass’ claims submission success rate which results in fewer denials and rejections, and a shorter A/R cycle. We have extensive experience billing Medicare, ASH, ACN, major medical carriers, personal injury and worker’s compensation carriers.
Do I have to sign a contract?
We are confident about our services and the value that our fanatically revenue-focused chiropractic and physical therapy billing specialists will bring to your practice that we do not bind you with any long-term agreements. You can leave anytime with a 30-day notice. The vast majority of our clients choose to stay with us for many years due to the value we bring to their practice.
How will your team access my billing information?
Out team uses the billing software that the practices prefers and the practice has full access to all billing and collections. We are currently working with Kareo, AHPM, ACOM, DAQ, Eclinical, and WebPT.
How soon can we start?
The quickest way to get started is to request a quote today or request to have our lead expert (Frankie Abbruzzino) analyze your account today. You have nothing to lose except headaches and stress.